Tuesday, January 19, 2010

They call me a player...a team player

I just took a test to find out my mediation style. It's for this course I am taking to become a court-certified mediator for the state of Utah. Here are the results, if you even care:

Your Results
Demand (6)
Convince (15)
Negotiate (7)
Team Work (10)
Support (4)
Avoid (3)

Interpreting Scores
~ The highest possible in each category is 15.
~ None are inferior; all can be appropriate depending upon factors.
~ The goal is to be able to use all of the styles at the appropriate time
~ Highest score - most comfortable style.
~ Lowest score - least natural.
~ Even scores means you are even balanced in the different styles.
~ Difference of only one or two points - easy to have second style be a ready back up.
~ Difference of two or more - tendency to hold on to style longer even when the style is not working.

The Deming Conflict Styles
The most important aspect to understand about the conflict styles is that they are not permanent. Each style has positive and negative aspects. The goal is to learn traits from each style and be able to easily move from one style to the other depending on the situation.

Convincers - I, We, You
Convince - Attempting to persuade someone to accept your point of view.
Communication Traits - Smooth talkers, charming, and charismatic. Usually very likable people and have good leadership skills. Tend to exaggerate the positive. Love to debate. TIP: Need to work on listening skills because they usually bring up their own experience and think about what they are going to say next instead of listening. Need to make sure and follow through with commitments.

Positive Aspects:
~ Usually get their way (Ummm... I'm pretty sure I already told you that in #12 here.)
~ Used extensively in the business world
~ Does not use force, but uses logic, reasoning, and charm
Negative Aspects:
~ When there is no trust, convincing will not work
~ Others may feel cheated
Professions that use the style:
~ Car Salesman, telemarketer, politician, and advertiser
Best when:
~ The idea is so important to you that you don’t have any flexibility
~ You want to convince others of your ideas
Works best with:
~ Convincers

Team Workers - We, You, I
Team Workers - Collaborating and using creativity to make everyone satisfied.
Communication Traits - Creative, considerate, good listeners and talkers. Usually focuses on the positive. Very social and amicable. They are only completely happy if others are happy too. TIP: Need to realize that not everyone is a team player and they need skills in other areas so they do not get taken advantage of.
Positive Aspects:
~ Creative
~ Makes everyone satisfied by combining options
~ Knows how to listen and express feelings
Negative Aspects:
~ May get taken advantage of, especially in business world.
~ Does not work unless everyone wants to be involved, fair, and honest.
~ Takes a lot of time.
Professions that use the style:
~ Mediators, human resource, communication department, or company management
Best when:
~ The relationship is important to you
~ Working with other teamworkers
~ Have plenty of time
Works best with:
~ Team Workers

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